FAQ

Frequently Asked Questions

Why Can't I Delete an Asset?
There are two reasons you may not be able to delete an Asset: You may not have the correct User Permissions. Please contact an Administrator, or see the U...
Thu, 17 Jun, 2021 at 4:17 PM
How Do I Delete a Probe?
To delete a Probe you will need to: Go to the Probes page by clicking the Probes icon on the left-hand side navigation bar. Find the Probe you wish to de...
Thu, 3 Jun, 2021 at 2:34 PM
How Do I Delete a Provider?
To delete a Provider you will need to: Go to the Settings page by clicking the "Cog" icon on the left-hand side navigation bar. Click "Pro...
Thu, 3 Jun, 2021 at 2:13 PM
How Do I Create an Asset Type?
Before making the Asset Type you will first need to create: A Custom Field. A Field Scheme. Once they have been created, follow these steps to create a...
Thu, 17 Jun, 2021 at 4:09 PM
How Do I Create a Field Scheme?
To create a Field Scheme you first need to create a series of Custom Fields to populate the Field Scheme. To do this please see How Do I Create a Custom Fie...
Thu, 17 Jun, 2021 at 4:08 PM
How Do I Create a Custom Field?
To create a Custom Field: Go to the Settings page by clicking the Cog icon on the left-hand side navigation bar. Click Custom Fields under the Fields hea...
Thu, 17 Jun, 2021 at 3:57 PM
How Do I Create a Dashboard?
To create a Dashboard within Canopy Manage: Click the "Dashboards" icon on the left-hand side navigation. Click "Create New Dashboard"...
Thu, 3 Jun, 2021 at 12:31 PM
What Can I Add to My Dashboard?
There are currently 13 widgets, (as at June 2021), that can be added to your dashboard in conjunction with each other which offer a variety of functions: ...
Thu, 3 Jun, 2021 at 12:36 PM